Warranty and repairs
At VAUR GRUPP, we understand that issues with your smartphone can be disruptive. Customers visiting this page are typically seeking solutions for warranty claims or information about smartphone repairs. We pride ourselves on offering a full service to address all your smartphone concerns, ensuring your device is back in perfect working order as quickly as possible. Explore our dedicated support for all types of issues, from technical malfunctions to manufacturing defects.
Frequently asked questions
At VAUR GRUPP, your trusted smartphone reseller in Rakvere and Tallinn, Estonia, we believe in transparency and excellent service. Our approach is rooted in quality and integrity, ensuring that everything we do reflects our commitment to excellence. Below you'll find answers to common questions about our warranty and repair services.
What kind of issues does VAUR GRUPP help with?
VAUR GRUPP offers full service for all types of smartphone issues and warranty claims. Whether it's a technical glitch, software problem, or a hardware malfunction, we're here to assist you with comprehensive support and expert repairs.
How do I start a repair process?
The simplest way to get help with your phone is to step in to our shop. Our expert team at Tallinn and Rakvere, Estonia location will guide you through the process, assess your device, and provide immediate assistance.
Do you offer repairs for phones not purchased from VAUR GRUPP?
Yes, while we prioritize devices purchased from us, we often provide repair services for other smartphones too. Please visit our shop to discuss your specific needs and we'll do our best to help.
What makes VAUR GRUPP's warranty service stand out?
One of the most important things customers should know is that our warranty includes a free phone until your product is repaired. This ensures you stay connected and minimize disruption while we take care of your device.
How long do repairs typically take?
Repair times can vary depending on the specific issue and availability of parts. Our team strives to complete all repairs efficiently. We will provide you with an estimated timeline upon assessment and keep you informed throughout the process.
What should I bring when I visit your shop for a repair?
When you visit our shop in Rakvere or Tallinn, Estonia, please bring your smartphone, proof of purchase (if available for warranty claims), and any accessories related to the issue. This helps us to diagnose and resolve the problem efficiently.
Need a repair? We're here to help.
Don't let a faulty smartphone slow you down. VAUR GRUPP offers trusted warranty and repair services with the convenience of a free loaner phone during service. Visit our physical shop in Rakvere or Tallinn, Estonia, and let our experts get your device back to peak performance. Your satisfaction is our priority.